Once you have placed your order, you have a 60 minute window to amend your shipping address via your order confirmation page or through the orders section of your account.

To view your orders, simply log in to your profile here.

If this window has passed, amendments are no longer possible as your order will have already been processed too far within our warehouse.

If you're unable to amend your address in time, we recommend you contact the courier directly once you have received your shipment confirmation email to request any necessary changes.

On some occasions, parcels sent to an incorrect address may be automatically returned. If your tracking link shows 'Returned to Sender', our Client Services team will be happy to investigate and re-ship your parcel.

Please note: Indigo Lune is not liable to reship or refund any orders placed and delivered to an incorrect or invalid shipping address. You as the customer are responsible for ensuring the correct details have been entered at checkout.