If your order doesn't include a personalised item, we aim to dispatch it by the next business day.

If your order includes a personalised item, please allow the full production period for your piece(s) to be carefully crafted before it is shipped to you.

Please note: Our warehouse team does not operate on weekends or public holidays, so orders will not be shipped on these days.

During busy periods, please allow up to two working days for your order to be dispatched.

Once your order has been shipped, you will receive a shipment confirmation email with tracking information so you can follow its journey to you.

We always strive to get your jewellery to you as quickly and safely as possible, while ensuring every piece meets our high-quality standards before it leaves the warehouse.