Once your order has been fulfilled and dispatched, you’ll receive a shipping confirmation email with your unique tracking number. You can enter this on the relevant courier’s website to follow your parcel as it makes its way to you.

If your tracking hasn’t updated for a short while, please don’t worry. It can take up to 48 hours for tracking to update from the moment this is dispatched.

For international shipments, it’s completely normal for updates to pause while your parcel is in transit between facilities. Tracking will resume once it's reached its next destination.

Please allow the full estimated shipping timeframe for your order to arrive. If your parcel hasn’t been delivered after this time, feel free to contact our Client Services Team, who will be happy to help.