Once an order has been placed, we’re unable to make changes to personalised items, including engraving text, ring size, or birthstone selection.

You have 60 minutes from the moment you place your order, to either cancel this or update the shipping address.

If you need to make a change to your item, we recommend cancelling your order as soon as possible. 

You can make a cancellation or address change via your order confirmation page or through the orders section of your account.

To view your orders, simply log in to your profile here.

After this window, cancellations are no longer possible as your item will have entered production.

We strongly encourage customers to carefully review all details at checkout, including item selections and the shipping address.