As each piece is custom-made especially for you, all personalised and made-to-order items are non-returnable and non-refundable.

To ensure your order is exactly as you want it, we strongly recommend double-checking all your chosen details before completing your purchase. This includes:

• Engraving text or personalisation details
• Sizing
• Birthstone selection
• Chosen metal

Once your order is placed, we are unable to make any changes, but you will have a 1 hour window on the confirmation page to cancel your order and start again.

Taking a moment to review your selections carefully helps ensure your custom item is perfect from the start.