While we always aim to represent our products as accurately as possible online, there can be slight differences in how items appear in real life. Factors such as lighting, screen settings, and device colour calibration can affect how your jewellery looks on your screen compared to in person.

Gemstones and reflective materials, in particular, can appear different depending on the environment. For example:

• The lighting in the room where you view your jewellery can change how the colours of gemstones are perceived.
• Our pieces are naturally reflective and may pick up subtle colours from their surroundings.

These variations are normal and a natural part of the beauty and uniqueness of our jewellery. Rest assured, each piece is crafted to the highest standard, and these small differences do not affect quality or design.

If you have any concerns about your order or its appearance, our Client Services Team would be happy to help.